{"id":192071,"date":"2026-05-17T21:22:41","date_gmt":"2026-05-17T18:22:41","guid":{"rendered":"https:\/\/olympusplus.ro\/politiki-akurwsis-epistrofwn-upanaxwrisis\/"},"modified":"2026-08-15T22:17:39","modified_gmt":"2026-08-15T19:17:39","slug":"politica-de-anulare-returnare-si-rambursare","status":"publish","type":"page","link":"https:\/\/olympusplus.ro\/en\/politica-de-anulare-returnare-si-rambursare\/","title":{"rendered":"Cancellation\/return and refund policy"},"content":{"rendered":"
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RETURN POLICY<\/span><\/strong><\/p>\n

The company, by supporting e-commerce, allows the customer \u2014 through the complete descriptions it publishes on its pages \u2014 to take advantage of direct contact with the products offered on their computer screen, quickly and easily. Wishing to highlight the benefits of using the internet in our daily purchases, we present below the conditions for returning defective or non-defective products.<\/p>\n

WITHDRAWAL FROM THE CONTRACT AND RETURN OF PRODUCTS<\/span><\/b><\/p>\n

\u00cen conformitate cu legisla\u021bia aplicabil\u0103 privind protec\u021bia consumatorilor \u0219i contractele la distan\u021b\u0103, consumatorul are dreptul de a se retrage dintr-o achizi\u021bie efectuat\u0103 la distan\u021b\u0103, f\u0103r\u0103 a invoca un motiv, \u00een termen de paisprezece (14) zile calendaristice. \u00cen acest sens, \u00een termen de paisprezece (14) zile calendaristice de la data primirii, ave\u021bi posibilitatea de a returna produsele achizi\u021bionate, numai dac\u0103 acestea se afl\u0103 exact \u00een aceea\u0219i stare \u00een care au fost primite \u0219i cu condi\u021bia s\u0103 fie \u00eenso\u021bite de toate documentele necesare care dovedesc achizi\u021bia dumneavoastr\u0103. Dup\u0103 retragere, compania este obligat\u0103 s\u0103 ramburseze contravaloarea produsului c\u0103tre cump\u0103r\u0103tor \u00een termen de 14 zile calendaristice, cu condi\u021bia ca acesta s\u0103 fi recep\u021bionat \u0219i verificat \u00een prealabil. Costurile de returnare a produselor prin po\u0219t\u0103, curier sau firm\u0103 de transport la sediul CENTER PLUS SA nu sunt acoperite de companie \u0219i sunt integral \u00een sarcina expeditorului\/clientului. V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 responsabilitatea pentru pierderea, deteriorarea sau distrugerea produsului revine clientului p\u00e2n\u0103 la primirea produsului de c\u0103tre companie. \u00cenainte de orice returnare, se recomand\u0103 contactarea departamentului de rela\u021bii cu clien\u021bii al companiei la num\u0103rul de telefon +30 210 2405900 (servicii doar \u00een limba englez\u0103) sau prin e-mail la adresa noastr\u0103 de e-mail info@olympusplus.ro<\/span><\/p>\n

For the exercise of the right of withdrawal, the period of fourteen (14) calendar days begins to run from the day on which the customer acquires physical possession of the goods. To exercise your right of withdrawal\/return, before the relevant period expires, you must declare your wish to withdraw in writing by sending this return form to the customer service e-mail address info@olympusplus.ro or by fax: +30 210 240 5583 (the withdrawal form is attached to our packaging).<\/span><\/p>\n

The company recommends that the customer carefully check \u2014 upon delivery of the order \u2014 the condition of the products sold and the integrity of their packaging to identify any visible defects (e.g., wrong item, etc.).<\/p>\n

ORDER CANCELATION<\/span><\/strong><\/p>\n

The CUSTOMER has the option to cancel the order by phone or email within 24 hours of its shipment. The Customer reserves the right to refuse and cancel the order until the shipping procedure has begun. If the shipping procedure has already begun, the Customer may return the product (according to the company's product return policy, see above), bearing the costs of returning the products, as mentioned above.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"

POLITICA DE RETURNARE Compania, prin sus\u021binerea comer\u021bului electronic, permite clientului \u2014 prin descrierile complete pe care le public\u0103 pe paginile…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-192071","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t